Rx Total Prescription Management Practice support hub Open App

Cloud practice software

Total Prescription Management

Prescription management software

Prescribe herbs and nutrition, manage inventory, track repeats, organise client data, print labels, and meet TGA prescription tracking requirements — in one simple workflow.

  • Herb, nutrition, and child prescriptions
  • TGA prescription tracking
  • Inventory, repeats, client records, and prescription archive
  • Cloud sign-in, role controls, audit logging, and encrypted restore-tested backups
View Features Pricing
Herb prescription workflow
Prescription dashboard

Prescribe

Move from dashboard to prescriptions quickly.

Prescription manager screen

Manage Prescriptions

Preview, repeat, print, and copy prescriptions.

Repeat prescription tracker

Track Repeats

Keep repeat prescriptions visible and organised.

Features and guides

Common Total Prescription Management Cloud tasks

Log in

  1. Open app.tpm-app.com.
  2. Enter your registered practice email address.
  3. Use the sign-in code or link sent to your email.
  4. Admin and Super User accounts may also need an authenticator code.

Set up MFA

  1. Use an authenticator app such as Microsoft Authenticator, Google Authenticator, or 1Password.
  2. Scan the Total Prescription Management QR code when prompted.
  3. Enter the current six-digit code to finish setup.
  4. Contact the practice owner or Total Prescription Management support if your phone is lost.

Prescriptions

  1. Create, clone, print, and archive prescriptions from the app.
  2. Use exports for local records where your practice workflow requires them.
  3. Use the PMS archive screen to review completed PMS records.

Inventory

  1. Herbs use a simple status model: OK, LOW, or OUT.
  2. Nutrition items use quantity-on-hand tracking.
  3. Check stock status before dispensing and update records promptly.

Staff access

  1. Invite staff into the practice with the right access level.
  2. Remove access when roles change or someone leaves.
  3. Keep practice data available only to current authorised users.

Print labels

  1. Print prescription and dispensing labels from the prescription workflow.
  2. Recommended label printers: Brother QL-700 or Brother QL-810W for wireless printing.
  3. Use labels to support repeat dispensing and clear client instructions.

Repeat Tracker

  1. Review upcoming repeats from the repeat prescription tracker.
  2. See client, prescription, prescribed date, duration, and repeat date.
  3. Use repeat visibility to support timely client follow-up.

Reports on stock levels

  1. Review inventory status and quantity information for stock planning.
  2. Use reports to identify low or out-of-stock items.
  3. Keep herb and nutrition stock workflows simple and visible.

Account recovery

  1. Recover access through email sign-in and administrator support.
  2. Use MFA reset only after the user identity has been checked.
  3. Keep recovery actions auditable for administrator review.

Practice onboarding

  1. Send practice name, contact person, selected plan, and user emails.
  2. Choose Square or PayPal for matching payment amounts.
  3. Confirm users and access before the practice starts using Cloud.
01 Log in and MFA 02 Pay or renew 03 Get help 04 Security summary

Payments

Practice subscription and payment options

Send your practice details first so we can match the payment to the right practice and set up the correct user access.

If your practice needs more than 4 users, please contact us for pricing.

Security

Is practice data protected?

Total Prescription Management Cloud is designed around secure cloud sign-in, encrypted connections, practice-level access controls, administrator MFA, audit logging, platform encryption at rest, and 256-bit encrypted backup packages.

Encrypted transport: app traffic uses secure HTTPS/TLS connections to the cloud platform.

256-bit backup encryption: production backup packages are encrypted with AES-256 and verified during restore testing.

Practice isolation: role controls and practice scoping help prevent users from seeing data outside their authorised practice.

Admin protection: higher-risk accounts use MFA, and sensitive administration actions are audit logged.

Operational resilience: encrypted backups are stored in multiple locations and restored into a separate lab environment for testing.

Support

Need help?

Contact Total Prescription Management support for onboarding, account recovery, billing, or help with prescription and archive workflows.

Email support Open App